Revealing the future of broker relationships: Why motor finance funders need Voyc
In today’s dynamic financial services landscape, the relationship between motor finance funders and brokers has become more pivotal than ever. With the introduction...
Product Partnerships (PPL) and Voyc Take Compliance Measures to New Heights.
Product Partnerships (PPL) UK, a prominent player in the consumer credit industry, has entered a strategic partnership with Voyc - a leading AI call compliance monitoring software solution.
Advantage Finance and Voyc Partner to Enhance Customer Service and Compliance Monitoring
Lincolnshire, UK - Advantage Finance, a people first vehicle finance company in the UK, has announced its partnership with Voyc, a leading AI call compliance monitoring software solution. This strategic alliance is set to revolutionize the way Advantage delivers customer service and call compliance monitoring to its valued customers.
Breaking News: Our co-founder and CTO Makes Forbes' 30 Under 30 List!
Guess what?! We've got some seriously exciting news! Our very own co-founder and CTO, Lethabo Motsoaledi, has been named in this year’s Forbes 30 under 30 Europe list for Technology! We couldn't be more proud of her and this remarkable achievement!
The cost-of-living crisis: a “perfect storm” demanding exceptional customer care
As inflation and interest rates rise steeply, interactions with vulnerable customers will pose new challenges. It’s vital to be prepared.
Over the coming months,...
Changes confirmed to the appointed representatives regime
Back in April 2022, we published an article on the Voyc blog that discussed proposals by the FCA to introduce important changes for the regulation of the Appointed...
The FCA’s new Consumer Duty. An update on the Final Guidance and what it means for UK financial services firms
Back in October 2021, Voyc published a blog article entitled “10 things you need to know to prepare for the new FCA Consumer Duty”.
The purpose of that article was...
Caring for call centre agents
How Voyc helps you care for your team members - as well as your customers - in stressful times
With the cost-of-living crisis deepening, pressures are building on...
UK FCA Complaints Report: 2021 H2
Latest report from the FCA shows customer complaints down 10% over 6 months – to new historical lows
